Field Engineer

Responsibilities:

• Visit to client locations as required.
• Ability to prepare accordingly for the planned service intervention, including but not limited to:
• Familiarization of the product and the service requirements prior to Service Intervention
• Checking unit documentation
• Ability to close out service intervention by following up on parts, open service issues etc.
• Ability to provide feedback to the documentation department on any issues regarding improvements or corrections to existing documentation
• Provision of supportive information to customer enquires
• Liaise with engineering and sales engineers in regard to customer questions/complaints
• Liaise with QA on service quality issues
• Provide feedback to customer on all quality enquires
• Assistance with the design & implementation of Department procedures & Work Instructions.
• Support of technical queries relating to existing product range

Requirements:

•  Higher or technical diploma in the oil and gas engineering
• Experience 1 year